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QUESTIONS AND ANSWERS
Have Questions? We Have Answers
Check out a few of the most common questions we have received from our clients. Hopefully, you can find the answer you’re looking for, and if you can’t, let us know and we’ll do our best to find out for you.
WHAT HOURS IS MY TRANSACTION COORDINATOR AVAILABLE?
Our regular business hours are Monday-Friday, 9:00 am-5:00 pm CST.
WHAT ARE YOUR TURNAROUND TIMES FOR LISTINGS AND ACCEPTED OFFERS?
Accepted Offers: 24 hours
Contingency date emails are guaranteed to go out the same day if the AO is received before 3:00 pm CST
New listings: 48 hours
HOW CAN I HELP WITH THE PROCESS?
What we need from you is to communicate with us via email about anything that pertains to your transactions. From that point, your transaction coordinator will take the necessary steps to complete the tasks in your action plan. Throughout the transaction we communicate with you primarily via email but may also text you from time to time!